Shipping policy
Shipping Policy
Last updated: 10-08-2026
This policy explains how we process, ship, and deliver orders placed on mycart4u.com.
Order processing
Orders are processed within 1–2 business days of being placed. Business days are Monday to Saturday, excluding public holidays. Orders placed after 4:00 PM IST, or on a Sunday or public holiday, are processed on the next business day.
You will receive an order confirmation by email as soon as your order is placed, and a dispatch notification with tracking details once it leaves our warehouse.
Delivery timelines
Estimated delivery times after dispatch:
| Destination | Estimated delivery |
|---|---|
| Metro cities | 3–5 business days |
| Other cities and towns | 5–8 business days |
| Remote and rural areas | 7–12 business days |
These are estimates, not guarantees. Delivery may take longer during festival periods, sale events, or due to weather, strikes, regional restrictions, or other conditions outside our control.
Shipping charges
We offer free standard shipping on all prepaid and Cash on Delivery orders across India.
Cash on Delivery
Cash on Delivery (COD) is available on eligible orders across most serviceable PIN codes. COD availability is confirmed at checkout.
- A COD handling fee of [₹AMOUNT — or delete this line if you don't charge one] applies to COD orders.
- Please keep the exact order amount ready at the time of delivery.
- We may contact you by phone, SMS, or WhatsApp to confirm a COD order before dispatch. If we are unable to reach you after reasonable attempts, the order may be cancelled.
Serviceable areas
We ship across India. A small number of PIN codes are not serviceable by our courier partners. If your PIN code cannot be serviced, this will be shown at checkout, or we will contact you and issue a full refund for prepaid orders.
We do not currently ship outside India.
Tracking your order
Once dispatched, you will receive a tracking number and a link by email and SMS. Tracking information may take up to 24 hours to become active after dispatch.
Incorrect or incomplete addresses
Please double-check your delivery address and phone number before placing an order. We are not responsible for delays or failed deliveries caused by an incorrect, incomplete, or unreachable address.
If a shipment is returned to us because the address was wrong or the recipient was unavailable, re-shipping charges will apply.
Failed delivery attempts
Our courier partners make up to three delivery attempts. If all attempts fail, or if a COD order is refused at the door, the shipment is returned to us.
For prepaid orders returned to us undelivered, we will refund the order value after deducting the actual shipping cost incurred. Repeatedly refused COD orders may result in COD being disabled for your account or phone number on future orders.
Damaged shipments
If your package arrives visibly damaged or tampered with, please refuse delivery where possible and contact us the same day. If you have already accepted it, contact us within 48 hours with photographs of the package and product. See our Refund and Return Policy for how these are resolved.
